Terms of Service

1. Agreement

These Terms of Service (“Terms”) govern your use of the LeadForge platform operated by LeadForge PTY LTD (ABN: 36 696 603 648) (“we”, “us”, “our”). By creating an account or using LeadForge, you agree to these Terms. If you do not agree, do not use the platform.

2. Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your organisation. LeadForge is intended for use by licensed real estate professionals and their teams in Australia.

3. Your Account

• You are responsible for maintaining the confidentiality of your login credentials.
• You must notify us immediately of any unauthorised access to your account.
• Each workspace is managed by an owner who controls user access and permissions.
• You may not share your account with others or create accounts on behalf of third parties without authorisation.

4. Acceptable Use

You agree not to:

• Use LeadForge for any unlawful purpose or in violation of any applicable laws
• Upload or transmit malicious code, spam, or harmful content
• Attempt to gain unauthorised access to other accounts or systems
• Reverse engineer, copy, or resell any part of the platform
• Use the platform in a way that disrupts or degrades service for other users

5. Property Risk Data

LeadForge provides property risk assessments (flood, bushfire, crime, zoning, easement) for informational purposes only. This information is not a substitute for professional advice. We do not warrant the accuracy, completeness, or suitability of any risk data for any particular purpose. You rely on this data at your own risk.

6. Intellectual Property

All content, trademarks, software, and technology forming part of LeadForge are owned by or licensed to us. You are granted a limited, non-exclusive, non-transferable licence to use the platform for your internal business purposes only. You retain ownership of data you enter into the platform.

7. Subscription & Billing

Access to LeadForge may require a paid subscription. Pricing, billing cycles, and payment terms will be provided at the time of subscription. All fees are in Australian dollars (AUD) and inclusive of GST unless otherwise stated. We reserve the right to change pricing with 30 days' notice.

8. Termination

You may cancel your account at any time via the Settings page. We reserve the right to suspend or terminate accounts that violate these Terms, with or without notice. Upon termination, your data will be retained for 30 days before permanent deletion, unless required by law to retain it longer.

9. Limitation of Liability

To the maximum extent permitted by Australian law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of LeadForge, including loss of data, loss of profits, or business interruption. Our total liability to you shall not exceed the fees paid by you in the 3 months preceding the claim.

10. Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Queensland.

11. Changes to Terms

We may update these Terms from time to time. Continued use of LeadForge after changes are posted constitutes acceptance of the updated Terms. Material changes will be notified via email or in-app notice.

12. Contact

For questions about these Terms, contact us at support@leadforgeapp.com.au.